Terms and Conditions

Effective date: June 18, 2026

1. Use of this site

By using this site you agree to these terms. If you do not agree, do not use the site.

2. Service requests

Submitting a contact form does not constitute a contract or guarantee a service appointment. We respond to confirm availability and provide a written quote before any work begins.

3. Quotes

Quotes provided by phone or via this website are estimates based on the information provided. Final pricing is determined after an in-person walk-around and may differ from the initial estimate based on actual vehicle condition.

4. Service performance

We perform detailing services with reasonable care and skill consistent with industry standards. We do not guarantee that any service will produce results beyond what is realistically achievable given the vehicle's existing condition. Results we cannot promise include:

• Complete removal of deep scratches that extend through the clear coat.
• Complete elimination of odors that have soaked into headliner foam, carpet padding, or seat foam.
• Restoration of paint that has been previously polished beyond safe clear coat thickness.

5. Warranty

Ceramic coatings and paint protection film installations carry written warranties for the periods stated on each product. Warranties cover workmanship and product performance under normal use and require adherence to documented maintenance guidelines we provide at handoff.

6. Pre-existing damage

We document pre-existing damage during the diagnosis walk-around. We are not responsible for damage that existed before we began work. Pre-existing damage you wish us to address may require separate scope and quote.

7. Cancellations

Appointments can be rescheduled with 24 hours notice at no charge. Same-day cancellations may be subject to a service-call fee.

8. Payment

Payment is due upon completion of work unless other arrangements have been agreed in writing. We accept the payment methods listed on our invoices.

9. Limitation of liability

Our liability for any claim related to a service is limited to the amount paid for that service. We are not liable for indirect, consequential, or incidental damages.

10. Governing law

These terms are governed by the laws of the State of North Carolina. Any dispute will be resolved in the appropriate state or federal courts within North Carolina.

11. Contact

Questions: see our Contact page.