Warranties and guarantees
What we stand behind, for how long, and what is covered.
Ceramic coating warranty
Each ceramic coating we install carries a written warranty for the tier installed:
- 2-year coating tier — 24 months warranty on workmanship and product performance
- 5-year coating tier — 60 months warranty
- 9-year coating tier — 108 months warranty
The warranty covers workmanship and the coating's hydrophobic and UV-resistant performance. It does not cover damage from accidents, deliberate paint correction by another party, or maintenance failures (tunnel washes, alkaline soaps).
Warranty paperwork is provided at handoff. It transfers with the vehicle on resale.
Paint protection film warranty
PPF installs carry a 10-year warranty from the film manufacturer (XPEL Ultimate Plus, 3M Pro Series). Covers:
- Yellowing (TPU films do not yellow under normal use)
- Cracking
- Delamination from properly installed edges
Plus a separate workmanship warranty on the install itself.
Routine service warranty
Full details, interior details, exterior details, and other routine services carry a satisfaction guarantee. If something is missed or not done to standard, send a photo within 7 days. We come back out at no charge.
This is not a "we will redo any service for any reason forever" promise. We will not redo a job that has been driven through a tunnel wash after our work, or where the issue is something we documented as pre-existing and not in scope.
What invalidates a warranty
- Tunnel car washes within the warranty period (brushes and acidic detergents damage coatings and PPF)
- Mechanical paint correction by another party after we installed a coating
- Deliberate damage or accidents
- Failure to follow handoff maintenance instructions (we write them down and email them)
Honest maintenance failures (forgot a wash, missed the cure window by a day) do not void the warranty. We are not looking for excuses.